AFRICA DIASPO CONSULTING | PRIVACY POLICY
Effective Date: May 9, 2026
africadiaspoconsulting.com
Africa Diaspo Consulting (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at africadiaspoconsulting.com, use our services, or interact with us in any way. Please read this policy carefully. By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
a) Information You Provide Directly:
• Full name and contact details (email address, phone number)
• Business name, type, and location
• Preferred language (English, French, Wolof, or other)
• Payment and billing information (processed securely through third-party payment processors)
• Messages, inquiries, and feedback submitted through our contact forms or booking systems
• Information shared during consultations, onboarding, or support interactions
b) Information Collected Automatically:
• IP address and browser type
• Pages visited, time spent on pages, and referring URLs
• Device information (operating system, screen size)
• Cookies and tracking technologies (see Section 6)
c) Information from Third Parties:
• Information from social media platforms when you interact with our content
• Information from payment processors or scheduling tools integrated with our platform
2. How We Use Your Information
We use the information we collect for the following purposes:
• To provide, operate, and improve our consulting services and platform
• To communicate with you about your account, services, or inquiries
• To send service updates, newsletters, and marketing communications (with your consent)
• To process payments and manage billing
• To personalize your experience and deliver culturally relevant content
• To schedule and conduct consultations and onboarding sessions
• To comply with legal obligations and enforce our terms of service
• To analyze website performance and improve user experience
• To detect, prevent, and address fraud or security issues
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
a) Service Providers:
We work with trusted third-party service providers who assist us in operating our business, including payment processors (Stripe, PayPal), CRM and marketing platforms (GoHighLevel), scheduling tools, email service providers, and cloud hosting services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect it.
b) Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.
c) Legal Requirements:
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Africa Diaspo Consulting, our clients, or others.
d) With Your Consent:
We may share your information for any other purpose with your explicit consent.
SMS/Text Messaging Data:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it. Specifically:
• Client account data is retained for the duration of our business relationship and up to 3 years after termination
• Financial and billing records are retained for 7 years to comply with applicable tax and accounting laws
• Marketing data is retained until you opt out or request deletion
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request that we correct any inaccurate or incomplete information
• Right to Deletion: Request that we delete your personal information, subject to certain exceptions
• Right to Opt-Out: Opt out of marketing communications at any time by clicking “Unsubscribe” in any email or contacting us directly
• Right to Data Portability: Request your data in a portable, machine-readable format
• Right to Object: Object to certain processing of your personal information
To exercise any of these rights, please contact us at: [email protected] or through our website contact form. We will respond to your request within 30 days.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.
Types of cookies we use:
• Essential Cookies: Required for the website to function properly (e.g., session management, security)
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.
7. Data Security
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our platform is hosted on Amazon’s global cloud infrastructure, supported by Cloudflare, providing enterprise-grade security.
Security measures include:
• SSL/TLS encryption for all data transmitted through our website
• Secure, encrypted data storage
• Access controls limiting who can access your information
• Regular security assessments and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Third-Party Links and Integrations
Our website and platform may contain links to third-party websites or integrate with third-party services (such as Facebook, Google, Stripe, PayPal, Zoom, and others). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use in connection with our platform.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a minor, please contact us immediately.
10. International Data Transfers
Africa Diaspo Consulting operates primarily in the United States and serves clients across the US and internationally. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights
To submit a CCPA request, please contact us at [email protected].
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
• Update the “Effective Date” at the top of this policy
• Post the updated policy on our website
• Notify you via email or through a prominent notice on our website (for significant changes)
Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.
13. SMS Messaging Terms of Service
Africa Diaspo Consulting SMS Program
1. Africa Diaspo Consulting sends SMS messages to clients and prospects who have opted in. Messages may include business updates, appointment reminders, promotional offers, and consultation follow-ups related to our consulting services.
2. You can cancel the SMS service at any time. Simply text “STOP” to our number. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] or +1 (866) 347-1875.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
6. For privacy-related inquiries, please refer to our privacy policy: africadiaspoconsulting.com/privacy-policy
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Africa Diaspo Consulting
Website: africadiaspoconsulting.com
Phone: +1 (866) 347-1875
Address: United States (Nationwide)
We are available in English, French, and Wolof. Please reach out in your preferred language.
Africa Diaspo Consulting — Strategic Growth for the African Diaspora Businesses
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